Descartes Systems Group, a global leader in uniting logistics-intensive businesses in commerce, has announced that San Diego-based ASRV, a leading high performance sportswear brand, has replaced its manual paper-based order fulfilment practices in its warehouse with Descartes’ combined e-Commerce warehouse management and shipping solution to meet rising order volumes, tighten inventory control and hone the customer experience.
“At ASRV, we are inspired to continually innovate our products and we recognised that we needed to reimagine fulfilment operations to enrich the customer experience and facilitate our ability to grow,” said David Chang, Head of Operations, at ASRV. “By building our fulfilment tech stack around the Descartes solution, we can maintain accurate inventory levels for our 2,000 SKUs, efficiently ship thousands of orders per month and easily scale to meet escalating demand and order volume spikes.”
Descartes’ e-Commerce warehouse management solution helps direct-to-consumer brands and e-Commerce retailers drive significant efficiencies across order fulfilment processes to optimise the customer experience. It helps retailers ship the right items on time, prevents overselling of existing inventory, and provides full transparency into warehouse operations. The cloud-based solution is pre-integrated with major e-Commerce platforms, like Channel Advisor, Shopify Plus, Magento and others, to accelerate implementation and time to value.
Descartes’ multi-carrier shipping solution is integrated with its e-Commerce warehouse management solution to seamlessly execute its entire e-Commerce fulfilment process, improving warehouse accuracy and productivity, reducing order lead-time, and minimising shipping costs. One of the most widely integrated multi-carrier shipping platforms available, the quick-to-deploy solution allows businesses to grow their shipping volume through advanced automation capabilities, a powerful business rule engine, and a strong set of APIs for rating, shipping and tracking. The solution also connects e-Commerce companies to their parcel and LTL carriers of choice using their own negotiated rates or using rate discounts available through the platform.
“An outstanding customer experience is critical to e-Commerce success, and we’re pleased to help ASRV eliminate manual processes with our e-Commerce warehouse and shipping solution to improve fulfilment performance,” said Troy Graham, VP Business Development at Descartes. “The automation our solution brings also provides e-Commerce companies with the ability to quickly scale their operations to meet demand peaks, but without necessarily having to significantly increase resources to meet them.”
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