As supply chains and logistics becomes ever-more complex, companies increasingly need agile technology providers that can help them navigate challenges and meet the continuously evolving expectations of the end customer.
To meet the soaring demand for bespoke customer experiences, Gregory Distribution, one of the UK’s top independent logistics businesses, has chosen Manhattan SCALE, from Manhattan Associates, to optimise its warehouse operations and deliver improved satisfaction to its 400+ customers.
Renowned for its comprehensive range of transport, warehousing, and 3PL services across the Southwest and throughout the entire country, Gregory sought a solution that could match its commitment to growth and innovation with its customers. Manhattan’s flexible, configurable SCALE solution proved to be the ideal fit, enabling Gregory to adapt instantly to evolving customer needs, delivering personalised services that set the company apart in a competitive market.
It also allowed the company to operate with unparalleled efficiency through seamless integration. Manhattan’s SCALE solution blends effortlessly into Gregory’s existing ecosystem, creating a streamlined, feature-rich experience the end-user. Gregory has also been able to prioritise growth. With technology taken care of the team can focus on what matters most: driving business expansion by delivering exceptional logistics outcomes for its customers.
Liam Jordan-Martin, Head of Technology at Gregory Group says, “Our recent business growth demanded a scalable solution and a partner with proven expertise. Manhattan Associates exceeded our expectations, offering both a robust platform and leading industry knowledge. Manhattan SCALE’s configurability empowers our teams to respond swiftly to customer needs, while seamless integration with our existing systems ensures ongoing operational harmony. With Manhattan’s support, we’re confident in our ability to adapt, innovate and continue exceeding customer expectations.”
“Our technology provides the agility needed to thrive in today’s demanding market and we are thrilled to be part of Gregory Distribution’s ongoing journey towards logistics excellence,” commented Craig Summers, MD UK/VP Northern Europe & MEA, at Manhattan Associates. “With our 90-day innovation cycles, SCALE will continue to deliver on the exacting requirements of Liam’s team and their customers, long into the future.”
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