DP World Southampton faced significant challenges with its paper-based system for managing container loading and unloading. This traditional method was not only prone to errors but also inefficient, particularly in the terminal’s harsh weather conditions. As the terminal sought to enhance productivity and ensure the accurate placement of containers, the need for a more reliable and modern approach became clear.
Rugged Durability Meets Uninterrupted Connectivity
After a thorough evaluation of various devices, DP World chose Panasonic TOUGHBOOK. With the rugged durability to withstand extreme conditions and the ability to provide users with real-time data, the devices were the perfect choice to help staff make on-site decisions quickly and accurately. After the trial Panasonic TOUGHBOOK G1 tablets were deployed across the terminal’s 15 key cranes, marking a significant shift from paper to digital operations.
The new system allowed vessel planners to make instantaneous updates to container positions, with the information immediately available to the leading hands on the vessel. This real-time communication reduced errors and increased productivity, ensuring that containers were correctly placed every time.
Elevating Productivity, Efficiency, and Customer Satisfaction
The introduction of TOUGHBOOK led to a noticeable increase in crane move rates, which shortened ships’ stays at the terminal and allowed them to depart for their next destinations sooner. The reduction in misplaced containers also translated into cost savings and greater operational efficiency.
Furthermore, the live updates provided by the tablets improved customer service, with real-time information from the terminal shared directly with customers through the DP World Southampton website to offer enhanced transparency and service.
In addition to the cranes, Panasonic TOUGHBOOK 33 rugged notebooks were deployed in straddle carriers, responsible for moving and stacking containers. The Panasonic ProServices team designed bespoke docking units for these devices, ensuring their safe and easy use within the carriers. Maintenance teams at the terminal also adopted Panasonic TOUGHBOOK 20 and 33 rugged notebooks for diagnostics and maintenance tasks.
Foundations for the Future
The integration of Panasonic TOUGHBOOK tablets at DP World Southampton has transformed the terminal’s operations. The success of the TOUGHBOOK tablets’ durability, long battery life, and overall performance at DP World Southampton proved they could withstand the demanding environment of a busy shipping terminal, while keeping teams connected.
By digitising processes, improving real-time communication, and enhancing productivity, DP World has set a new standard for efficiency in the shipping industry. This has encouraged other terminals within the DP World network to adopt similar solutions, fulfilling the company’s ambition to modernise terminal operations.
Visit TOUGHBOOK for Material Handling to learn more about how Panasonic can help you overcome technical and environmental challenges to work with greater efficiency, accuracy, and productivity.
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